How to check if your feeling of providing the best customer service really checks out with reality? First Name: ___________Middle Name: ____________ last Name: __________. Companies even develop product questionnaires to gain knowledge on a consumer’s opinions and suggestions regarding product ideas … Product Satisfaction & Feedback Survey Thank you for sharing your opinions. A product quality questionnaire is a well drafted document which is executed to measure the quality of the product. The theoretical foundation included theories on product quality and consumer satisfaction associated with the cost and safety theories such as product quality and customer satisfaction that are critical factors that can promote PDF | This paper presents an analysis of quality, customer satisfaction and business performance in food industry. How to Write a Questionnaire Example. Q2: According to you, how does the product quality play an important role for selling a product? Does the supplier have an internal audit system? Data instrument that is used in obtaining data is by distributing survey questionnaire. Not only do we read them but we act on what you say and suggest! This could be an assessment questionnaire to evaluate and to draw conclusions on one’s health questionnaire or a training questionnaire to analyze current training methods. Q7: Do you refer our product to your friends and social circle on the basis of quality? What is the targeted Retail (or End User) price point for this product? In case the questionnaire covers more than one product, please use a separate form F for each product. The quality of product is that which satisfies the needs of users which may include different features and it enhances the performance of the product (Dunk, 2002). ft Please fill in the questionnaire completely. Q8: Would you like to see any changes in the quality of our product? 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What are the minimum performance requirements of the product? This results of these questionnaires help to improve the product quality and output. You need customer satisfaction surveys and the right questions. between product quality and customer satisfaction and if product cost and product safety influence this relationship. Q6: Do you think that our products are better than the others available in the market? Service quality survey questions to evaluate and analyze the quality of service provided to customer and clients by representatives. 3. _____ _____ _____ _____ 19. that should a satisfied customer influence profitability positively (through the purchase of a quality product), he or she must be attracted and held, which is consistent with findings of Anderson and Mittal (Anderson, Mittal, 2000) or Cooil (Cooil et all, 2007). 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